In this role, you will work with leading edge technology to assist and support our fast-growing   business. As an IT Infrastructure Engineer, you will be responsible for managing our cloud infrastructure. Supporting our best of class cloud security offerings requires the ability to multi-task, collaborate, document, pay close attention to detail and perform to FairWarning’s highest expectations. Are you up for the challenge?

The Perks!

We believe in the support of our employees’ total wellbeing because our team members are the heart, soul and mind of FairWarning.  We are committed to providing great benefits, challenging assignments, a supportive work/life balance, and a fun environment where you can celebrate success and just simply be yourself.  Our goal is to provide a rewarding place to work financially and experientially.

  • Grow your Career with Leadership and Career Growth Opportunities
  • Give Back to the Community through our Service Events
  • Get Social with our Team Celebrations and Events
  • Balance your life with Flexible Work Hours
  • Cut your Carbon Footprint with Teleworking Schedules
  • Recharge your Batteries with Unlimited Time Off
  • Get Fit with our Wellness Program
  • Grow Financially with our No-Vest 401(k) Match
  • Expand your Perspective with our Diversity and Inclusion Program

What You Will Be Doing

  • Working with internal and external customers
  • Manage FairWarning cloud infrastructure (private and public)
  • Configuration and troubleshooting of infrastructure networking
  • Assist with firewall management and support
  • Manage cloud and customer on premise servers and storage
  • Investigate application performance issues and create plans to resolve
  • Complete and maintain detailed documentation and diagrams of environment
  • Build and maintain highly available infrastructure and servers
  • Design, plan, and implement IT infrastructure projects

Our Perfect Match

  • Extensive experience with VMware server virtualization
  • Intermediate to strong Linux experience
  • Firewall and VPN Experience (VIP, NAT, ACLs, VPN, IPSEC)
  • Experience with SAN storage supporting virtualized and non-virtualized infrastructures
  • Experience with RAID technology, storage adapters, iSCSI, Fiber Channel, and LUNs
  • Experience with automation of IT tasks, DevOps background
  • Good understanding of network concepts, to include subnetting, VLANs, Spanning Tree, etc.
  • Good knowledge of Active Directory, RADIUS, etc.
  • Experience with monitoring systems (SNMP, syslog, etc.)
  • Experience working in a data center environment (cable management, power, etc.)
  • Intermediate Windows skills (Windows Server, Active Directory, DNS, DHCP, PKI, etc.)
  • Public cloud administration experience a bonus
  • Excellent writing, speaking, analytical, and organizational skills
  • Strong organizational skills
  • High level of attention to detail
  • Ability to manage a workload and prioritize
  • High sense of urgency
  • Great communication (writing and speaking)
  • Ability to troubleshoot to root cause and resolve (Root Cause Analysis)
  • Strong documentation skills; willingness to create documentation
  • Security mindset; always act with security in mind
  • Complete projects on time and correct the first time
  • 4-year degree in related discipline desired
  • 8+ years of progressive IT related experience
  • One or more of the follow certifications:
    • VMware VCP or higher
    • Cisco CCNA or higher
    • Linux Related (RHCE, Linux+, etc.)
    • Security Related Certifications

Who We Are

FairWarning solutions protect organizations of all sizes against data theft and misuse in Electronic Health Records (EHRs), Salesforce, Office 365, and hundreds of other applications through real-time and continuous user activity monitoring leveraging a combination of user behavioral analytics and machine learning algorithms

  • FairWarning has a proven track record of developing, selling and servicing patented, market-leading product and service offerings
  • FairWarning has been voted a Top Workplace for seven (7) consecutive years
  • $60 Million growth investment from Mainsail Partners is causing exponential growth and opportunity
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