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FairWarning is hiring a QA Analyst to scale-up the growth of our patented, market leading product platform. FairWarning solutions protect organizations of all sizes against data theft and misuse in Electronic Health Records (EHRs), Salesforce, Office 365, and hundreds of other applications through real-time and continuous user activity monitoring leveraging a combination of user behavioral analytics and machine learning algorithms.

Below is more about our customer base and what the role entails:

  • Global customer base covering North America, Europe, and Asia Pacific
  • 40% of the US-based healthcare market with the largest and most complex care providers, including 38% of academic medical centers, 50% of Backer’s Top 54 largest health systems, and 53% of Most Wired health systems
  • Cloud Security customers represent $550 billion in assets under management within Financial Services, Wealth Management, Banks, legal, and entertainment industries
  • Ensure “always on” Patient Privacy Intelligence through the use, maintenance and development of automated “Self-Healing” products and services
  • Implement new innovative tools and processes to improve performance and processes of our software platform
  • Participate in Product Release Management through attending Daily Scrum, Backlog Grooming, Sprint Planning, and End of Cycle meetings
  • Contribute to Continuous Integration Testing development environment by designing, coding and unit testing
  • Support production customers on as needed basis
Apply Now

Description of Role

The role of the QA Analyst is a diverse role that will enable you to work on an award-winning, market leading, enterprise security and compliance product. In this role you will be in a position to make major contributions to the FairWarning® products. Responsibilities include assisting with requirements, design, develop and run manual and automated test scripts to ensure high quality products. As part of the product team you will be empowered to improve our customer service through product improvements. On a daily basis, you can expect the following:

  • Ensure FairWarning® platform is “Rock Solid” by validating it is secure, massively scalable, and easy to use through a constantly growing set of quality tests
  • Enable FairWarning® to bring new products to market quickly through testing automation
  • Implement new innovative tools and processes to improve performance and processes of our software platform
  • Test and validate real-time streaming, complex analytics, and machine learning using the latest open source technologies
  • Contribute to Continuous Integration Testing development through creation of new tests
  • Participate in Product Release Management through attending Daily Scrum, Backlog Grooming, Sprint Planning, and End of Cycle meetings
  • Support production customers on as needed basis

Background

Successful candidates will have the following background:

  • One or more years of related experience in software development or product development environment with a successful testing and/or analysis track record
  • Ability to work in team-based setting with strong verbal and written communication skills
  • Ability to write and modify test plans, test cases, and test scripts
  • Strong teamwork skills, can work quickly and independently, juggle many concurrent tasks and have an exemplary work ethic
  • Creative problem solver and analytical thinker with attention to detail
  • Experience with automated testing suites a plus
  • Experience with basic SQL a plus
  • Experience with basic Linux commands a plus
  • Experience with JIRA a plus
  • Bachelor’s Degree in Computer Science, related degree or equivalent work experience.

Characteristics of Successful Candidates

FairWarning operates a customer-centric business model with strong teamwork across the business. FairWarning’s philosophies begin with listening and problem solving for our customers. As such, successful candidates have the following characteristics:

  • Great Listener. A successful candidate actively listens to customers through daily communication to collect feedback about their experience, usage, and solution ideas
  • Team Player. A successful candidate will develop excellent working relationships with Solution Specialists, Implementation Managers, and other FairWarning team members to ensure a superior experience for customers to achieve their program goals and optimize their investments with FairWarning
  • Problem Solver. A successful candidate can quickly and clearly identify issues impacting the value customers are experiencing from their solution and determine the next steps to resolve it
  • Communication. A successful candidate can speak and write professionally to be clearly understood and positively influence team members to assist the customer
  • Customer-Centric. A successful candidate focuses on making their customers successful by listening and discovering their business goals, proactively identify and resolve challenges, and promoting FairWarning’s solutions and services throughout the entire relationship they have with the customer

Additional Information About FairWarning

  • FairWarning has a proven track record of developing, selling and servicing patented, market-leading product and service offerings
  • FairWarning has been voted a Top Workplace for six (6) consecutive years
  • Proven, stable and profitable for ten consecutive years
  • Successfully executing on unique & differentiated vision of radically simplifying cloud security
  • Multiple patents and trademarks on FairWarning product technology
  • Multi-billion dollar growth market for FairWarning’s cloud security offering
  • $60 million growth investment from Mainsail Partners is causing exponential growth and opportunity
Apply Now