Salesforce FAQ 2016-12-13T19:27:13+00:00

FairWarning for Salesforce FAQ

How does FairWarning for Salesforce work?

FairWarning for Salesforce leverages Salesforce Event Monitoring files to provide data protection and governance through user activity monitoring. By automatically turning your Event Monitoring files into human readable text, FairWarning enables business users to easily interpret and gain insights from event log data – check out the How it Works infographic

FairWarning for Salesforce accesses Salesforce Event Monitoring files through a simple API user that can be set up in minutes.

Is Salesforce Event Monitoring required to use FairWarning for Salesforce?

Yes, FairWarning for Salesforce is dependent on the availability of Event Monitoring files.

Is Salesforce Shield required to use FairWarning for Salesforce?

No. Although some customers have Salesforce Shield, FairWarning for Salesforce only requires Event Monitoring.

Which Salesforce products can FairWarning for Salesforce monitor?

FairWarning for Salesforce can monitor any Salesforce product that can generate Event Monitoring files. Currently, those products include Sales Cloud, Service Cloud, Community Cloud, Force.com, Chatter, Files, and Sandboxes.

Does FairWarning for Salesforce support custom objects and fields?

Yes, FairWarning for Salesforce supports custom objects and fields. A simple point-and-click interface allows you to choose the objects and fields you wish to report on and monitor.

Does FairWarning for Salesforce monitor activity across multiple Salesforce orgs?

Yes, FairWarning for Salesforce supports multiple orgs in one simple-to-use platform. It can also monitor Sandbox environments!

How long does FairWarning for Salesforce take to install?

FairWarning for Salesforce can be easily installed from the Salesforce AppExchange in minutes and can be fully implemented in less than 48 hours.

How is FairWarning for Salesforce priced?

FairWarning for Salesforce is priced on a per user per month basis, dependent on the total number of licensed Salesforce users in each instance (also known as an “org”). For additional pricing details, contact us.

What other applications can FairWarning monitor?

FairWarning currently supports over 300 different applications including Salesforce and Office 365, and new applications are being continuously added. If you would like to monitor an application that is currently not listed on our IT Compatibility page, please contact us.