Success Stories

Everett Clinic Implements Proactive Privacy Protection Program to Help Meet Compliance

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Overview The Everett Clinic in Everett, Washington has been providing quality care in more than 40 specialties to residents of Snohomish County since 1924. Their 16 clinic locations include surgery centers, urgent care clinics, and a cancer center. The Everett Clinic's core values specify a commitment to doing what is right for every patient. To support this value, Everett has long had a very strict privacy policy which prohibits staff from accessing any medical records without a business justification. Challenges Over a period of years, in trying to keep up with privacy auditing responsibilities under HIPAA and later ARRA HITECH, information technology staff at Everett had attempted to develop an automated solution to review application audit logs. While exploring the possibilities around creating their own internal auditing software, several staff members came across FairWarning, which was already in production in other Pacific Northwest health systems. In mid-2010, The Everett Clinic initiated a conversation with FairWarning, seeking validation that the FairWarning privacy breach detection tool could provide automated monitoring of multiple diverse applications, including: • EpicCare, including Epic Practice Management • IMPAC Oncology System • McKesson Pathways • ProVation EHR Prior to coming onboard as a customer, The Everett Clinic ensured that the FairWarning privacy breach detection solution was approved by all of the affected departments including IT, Compliance, and Legal. They also completed an online proof-of-concept, providing sample audit log data to conduct a detailed review of FairWarning 's advanced analytics and reporting capabilities. Organization • Founded in 1924 • 16 clinic locations • 400 physicians • More than 2,000 employees Awards • FORTUNE Magazine's "100 Best Companies to Work For" • Seattlle Business Magazine's "Top Large Company to Work for in WA State" • Becker's Review Best in Healthcare Health Information Systems • Epic Radiant • EpicCare Ambulatory • EpicCare Everywhere • GE Centricity Business • Kronos Time & Attendance • McKesson Pathways Healthcare Scheduling • ProVation EHR • Symantec Security Information Manager Interviewees • Janeen Lambert, Corporate Compliance Officer, Privacy Officer FairWarning Ready Certified Master Professional. Hear more from Janeen: https://www.youtube.com/watch?v=bH cldNbDu64 • Sara Brown, Privacy & Security Manager FairWarning Ready Certified Master Professional FairWarning Enables Proactive Privacy Protection CUSTOMER SUCCESS STORY ® ® ® ® ® ® ® ®

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