Success Stories

Southeastern Health Success Story

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| Customer Success Story Adobe Photo | North Carolina Elizabeth Hunt Chief Compliance Officer Southeastern Health Transforms Compliance Program with FairWarning's Managed Privacy Services Client Profile Southeastern Health, a non-profit organization, is a comprehensive healthcare system which offers a wide array of healthcare services through its affiliated divisions. Southeastern Health is licensed for 452 beds and includes Southeastern Regional Medical Center, a DNV GL – Healthcare accredited hospital which offers a combination of acute care, intensive care and psychiatric services to more than 15,000 inpatients and 61,000 emergency patients annually. Challenge With a smaller staff and a new Chief Compliance Officer, Southeastern Health was looking for support with managing the investigations and alerts generated by their full lifecycle platform, Patient Privacy Intelligence. Solution • FairWarning Managed Privacy Services Results • Five to six hours per week of saved time • Stronger policies and governance reporting • More effective investigations • Actionable insights into investigations, creating streamlined workflows • More focused training to staff When Chief Compliance Officer Elizabeth Hunt joined the 452-bed Southeastern Health, she was faced with a skills gap in their patient privacy monitoring technology. Originally brought on to add a level of expertise of Southeastern's analysis of privacy incidents, Managed Privacy Services (MPS) has introduced a whole new world of time savings, compliance, and efficiency to Southeastern

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