Success Stories

CustomerSuccessStory_Sentara_web_FINAL

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| Customer Success Story Getty Images | Virginia Beach Ashley Bronstein Privacy Coordinator Innovative Healthcare Organization Strengthens Training, Regulatory Compliance, and Patient Privacy Through FairWarning Client Profile With nearly 28,000 employees, 12 acute care hospitals, and more than 300 sites of care throughout Virginia and northeastern North Carolina, Sentara Healthcare takes pride in its clinical quality and safety, technological innovation, and extraordinary patient-centric healthcare experience. Challenge Maintaining Sentara's level of excellence comes with its fair share of challenges. After they detected a privacy incident involving two staff members in 2013, Sentara realized that their manual auditing process did not provide enough information or real-time data about the incident. The organization took immediate action to incorporate a proactive monitoring tool with advanced analytic capabilities to mitigate future privacy breaches. Solution • FairWarning Patient Privacy Intelligence Results • Streamlined workflows • Reduced alerts and false positives • Robust governance reporting Keeping in line with their dedication to quality care and technological innovation, Sentara's IT and Privacy team partnered with FairWarning's Patient Privacy Intelligence (PPI) platform to strengthen their commitment to keeping patients safe and patient data protected.

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