MaineGeneral Health Expands Commitment to Patient Privacy, Takes Data Security to the Next Level

April 16, 2019

Expanding and improving patient privacy and security platforms takes innovation and a true team effort. When it’s done right, results can be seen across multiple departments.

As MaineGeneral Health’s (MGH) HIM Operations Manager, Tara Yeaton explains, “Before FairWarning, all of our EHR monitoring would be done manually, making it a very reactive process and difficult to pinpoint users. We didn’t know if it was an employee or a relative the user was looking at.”

After FairWarning’s implementation, Yeaton noticed how “our compliance team felt a greater peace of mind because we knew FairWarning has the visibility and awareness to catch what’s going on and alert us to which staff member or user we need to bring to the forefront.”

"FairWarning has not only drastically improved our compliance with HIPAA for auditing, but it satisfies education and training.

After they began monitoring audit logs and user activity workflows with FairWarning, says Chris Simons, MGH’s HIM Director and Privacy Officer, they noticed greater privacy awareness among healthcare staff.

The Results

  • Reduced false positives through technology like behavioral correlations.
  • More accurate auditing alerts, resulting in proven workflows and proactive detection of privacy breaches and security incidents.
  • Increased staff awareness of privacy policies, driving a culture of security and compliance, as well as more effective training and education.
  • Saved time and more efficient use of valuable departmental resources through easy-to-use reporting.
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