Imprivata

Imprivata acquires FairWarning to expand digital identity platform >

Create a Culture of Privacy and Compliance

Paired with the #1 patient privacy monitoring solution, FairWarning Managed Privacy Services saves you from the stress and effort of monitoring patient privacy and investigating potential violations. We help you manage the full lifecycle of a privacy incident to meet compliance, foster a culture of privacy, reduce risk, and enable trust.

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90% reduction in workload

%

reduction in workload

30000+ incidents detected

+

incidents detected

6000+ healthcare facilities served

+

healthcare facilities served

1 Million+ employees monitored

Million+

employees monitored

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Save Time and Reduce Stress

Eliminate Compliance Uncertainty and Streamline Privacy Investigations

As your partner, the FairWarning MPS team reduces your workload and helps you build robust governance reporting and data privacy monitoring by investigating suspicious behavior and improper access while creating extensive documentation to align with OCR and HIPAA requirements. In the event of an investigation, your FairWarning privacy analyst helps you document any identified suspicious behavior or improper user access with that user’s supervisor in Patient Privacy Intelligence.

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“Using FairWarning’s platform and Managed Privacy Services saves us at least a full day's worth of work – a full eight to 10 hours every week.”

– Deborah Knott,
Clinical Information Analyst, Community Hospital Grand Junction

Improve Your Privacy Posture and Reduce Risk

Rely on the Patient Privacy Experts

FairWarning MPS monitors more PHI than any other managed services team in the healthcare industry. We offer a sizable staff of certified privacy and security experts in healthcare, and we use our expertise to help you build a world-class monitoring program that improves your organization’s overall data protection posture and minimizes risk. When you partner with FairWarning you benefit from our unparalleled scale and unmatched experience, which we put to use reviewing all your alerts generated within the Patient Privacy Intelligence platform to determine their accuracy and impact.

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The benefits with FairWarning are the reduction in the number of unauthorized accesses, reduced time to resolution on potential violations, and we’ve been able to comply thoroughly with regulatory requirements without having to hire a bunch of people, which is significant given limited resources.”

– Barb Beckett, RHIT,
CHPS, former System Privacy Officer, St. Luke’s Health System

Consistently Apply Best Practices Across Facilities

Streamline Monitoring to Eliminate Gaps

MPS helps you build a robust, enterprise-wide privacy and compliance program that applies consistency across the organization and aligns all employees on regulations and standards. We start by assessing risk, building and enacting best practice enforced policies in the Patient Privacy Intelligence platform to ensure you are prepared for incident response, monitoring, and more. Using expertise gained from our 16 years as the market-leading solution, MPS streamlines monitoring across ALL your facilities, eliminating potential gaps and ensuring every facility meets the same best practices and high standards. We also provide routine education and staff training, including foundation building activities and deliverables and a policy review of HIPAA requirements related to the privacy and security rules to ensure you are ready in the event of an audit.

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“FairWarning gives us a 360-degree understanding of potential risks and the ability to build privacy rules around them. Equally important is that we now have the technology, policies and processes to effectively handle the full lifecycle of a breach.”

Richard Leon
CISO, Memorial Healthcare

HOW WE HELP

Set Up Your Monitoring Program for Success

Set Up Your Monitoring Program for Success

The Managed Services team performs foundation-building activities, including delivering a roadmap of enforced policies, as well as customized education and communication materials to prepare your organization for monitoring.

Perform Daily Application Security Monitoring

Perform Daily Application Security Monitoring

  • The Managed Services team reviews policies to find incidents of data compromise, data exfiltration, and cybersecurity threats
  • We make recommendations for adjustments to current policies, as well as new policies to build a well-rounded monitoring program
  • We analyze alerts, investigate those deemed suspicious and escalate incidents
  • We perform daily checks to ensure that information has been delivered and correctly appended to the HR data in the application

Review Important Topics During Regular Meetings

Review Important Topics During Regular Meetings

  • Your dedicated analyst holds weekly/bi-weekly meetings with your designated focal point(s) to review important topics
  • We provide insight into alerts and/or investigations reviewed, the overall health and success of the monitoring program, new enforced policies or the replacement of existing enforced policies to provide value and ROI to the organization
  • We cover the latest industry trends and topics
  • We highlight new features in the application

Create and Document Investigations and Incidents

Create and Document Investigations and Incidents

  • The Managed Services team provides support to customers through forensic investigations to determine if there was indeed a breach of information
  • The Managed Services team creates and documents incidents within investigations and maintains responsibility for follow-up activities
  • We set up monitoring efforts to uncover access that deviates from a normal workflow to support the documentation and investigation of a security or privacy-related event
  • We suggest and maintain custom fields, such as region, facility, and waiting on (to see where the analyst is in the process of the investigation) for granular reporting on incidents

Build and Review Compliance and Governance Reporting

Build and Review Compliance and Governance Reporting

  • Your dedicated analyst builds and reviews monthly/quarterly governance reports to show you trends and areas of improvement
  • We utilize the custom fields within alerts/investigation to provide reporting-based categories like investigation volume by region or investigations by manager to display areas where reeducation should be provided
  • We offer insights, for example, reporting on corrective action to allow customers to reevaluate their budgets and negotiate contracts to accurately spend resources where they are needed

Get Support with High Profile or Threat Monitoring and Other Ad-Hoc Requests

Get Support with High Profile or Threat Monitoring and Other Ad-Hoc Requests

  • The Managed Services team assists with a wide array of ad hoc requests ranging from proactive monitoring for high profile patients such as celebrities or patients involved in news events to forensically analyzing employee/patient complaints
  • We also offer proactive temporary monitoring for patients on an ad-hoc basis
  • The Managed Services team provides additional threat monitoring support when circumstances call for extra measures. such as phishing attacks or a government investigation. Customers who have been subject to a phishing attack can add monitoring for employees confirmed to have clicked on the suspicious link or expanded monitoring for all employees. We can also create special policies to help organizations undergoing larger investigations involving sensitive data, such as a Department of Justice Investigation involving a user and minors seen at the organization.

Ensure Audit Readiness

Ensure Audit Readiness

We deliver a policy review of HIPAA privacy and security policies to ensure the organization is audit ready.

Create a Culture of Privacy in Your Healthcare Organization

Create a Culture of Privacy in Your Healthcare Organization

Maintaining patient privacy is an ongoing necessity for healthcare organizations across the board – but it’s not enough to tick items off a checklist to ensure that patient data remains protected. Find out how you can protect PHI from threats by establishing a culture of patient data privacy at your organization.

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