FairWarning Helps LendingPoint Solve PCI Compliance and Increase Efficiency with Salesforce

Like thousands of companies worldwide, LendingPoint uses Salesforce to cultivate and manage customer relationships. But leveraging data generated by Salesforce to aid in decision-making and maintaining PCI compliance had become nightmarishly difficult.

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Executive Summary

LendingPoint provides consumer loans to the near-prime market. The financial industry is highly regulated and heavily scrutinized, placing companies like LendingPoint under constant pressure to maintain compliance—particularly PCI compliance.

LendingPoint needed help in leveraging the massive amount of data generated by Salesforce, both for CRM and as an aid in maintaining compliance. The raw Salesforce data was simply too difficult to use. LendingPoint’s team investigated several vendors, and selected FairWarning to help put that data to use. Why FairWarning? In part, the team found FairWarning’s compliance certifications to be clearly superior to competitors, and were impressed by the names found on FairWarning’s customer list.

The result? The nightmarish task of translating and interpreting the Salesforce data was eliminated. FairWarning’s visualizations and monitoring/alerting capabilities keep the LendingPoint team in control, with just minutes per day spent in oversight.

“We hate to face the fact, but the person you go to work with every day can be a bad apple.”

“Trying to manually go through more than 50 million quarterly Salesforce records was a nightmare.”

“With FairWarning, we’re able to format the information so that we can read it. It makes the information actionable”