ThedaCare Secures Their Patient’ Privacy with FairWarning Patient Privacy Intelligence and Managed Privacy Services

ThedaCare, a community-owned health care system dedicated to providing world-class care, needed a complete solution that would enable them to maintain a proactive privacy monitoring program.

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Executive Summary

ThedaCare ThedaCare is a community-owned health system consisting of 7 hospitals, 32 clinics, and multiple other health care services in northeast Wisconsin. A growing health care system like ThedaCare must stay alert in regards to maintaining compliance with federal and state regulations governing the personal health information of their patients. This obligation, combined with their commitment to serve the needs of their community, caused them to seek out a solution that would transform their privacy program into a proactive one.

The system’s underlying challenge is staying in compliance with key HIPAA regulations. However, they had broader aspirations. Because ThedaCare is a community-owned system, it is important that they meet the expectations of their community with regards to keeping each individual’s personal health information safe.

To transform their privacy program, ThedaCare chose FairWarning Patient Privacy Intelligence (PPI) and Managed Privacy Services (MPS). PPI provides real-time detection and proactive alerting of inappropriate access to personal health information across all major EHRs, healthcare applications, cloud applications, and big data projects. MPS is an affordable solution for health care providers of all sizes that leverages FairWarning’s expert team of HIPAA certified compliance, security, and product analysts to provide worry-free staffing, thereby freeing up internal privacy teams to work on higher value projects.

“We are starting to see a shift in the culture here… our team members have a better idea about what behavior is acceptable and what behavior is unacceptable.”

“Whenever someone asks me to run a specific report for them, I can just pick up the phone and contact the MPS team and we get a quick response.”

“Our privacy program was utilizing the built-in auditing tool within the EHR. While it allowed us to conduct random audits of people with the same last name, the goal of our privacy program was to begin monitoring in a more proactive