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Your Unlimited Career Growth Opportunity

FairWarning is hiring an Application Data Analyst to contribute to the product platform by providing hands-on data analysis of different applications. FairWarning solutions protect organizations of all sizes against data theft and misuse in Electronic Health Records (EHRs), Salesforce, Office 365, and hundreds of other applications through real-time and continuous user activity monitoring leveraging a combination of user behavioral analytics and machine learning algorithms.

Below is more about our customer base and what the role entails:

  • Global customer base covering North America, Europe, and Asia Pacific
  • 40% of the US-based healthcare market with the largest and most complex care providers, including 38% of academic medical centers, 50% of Backer’s Top 54 largest health systems, and 53% of Most Wired health systems
  • Cloud Security customers represent $550 billion in assets under management within Financial Services, Wealth Management, Banks, legal, and entertainment industries
  • Analyze new application solutions for security and privacy monitoring
  • Become a subject matter expert in healthcare, wealth management, and banking applications auditing
  • Develop new tools and techniques to analyze and audit user activities in healthcare, wealth management, and banking applications
  • Work with other Product Team members to establish User Entity Behavior Analytics for applications
  • Train and enable other team member and customers how to understand and use their data
  • Participate in Product Release Management through attending Daily Scrum, Backlog Grooming, Sprint Planning, and End of Cycle meetings
  • Support production customers on as needed basis
Position is closed – View open positions

Description of Role

In this role, you will be able to make major contributions to the product platform. Responsibilities include providing hands-on analysis of different applications to determine joint use cases that match our security and privacy services. This includes developing deep knowledge of the applications and their data, what the data means, and how it can be used for security and privacy monitoring.

Along with becoming an expert in the data that is available, you’d also become an SME in cloud applications such as Office 365, Salesforce, G Suite, etc.

  • Great Listener. A successful candidate actively listens to customers through daily communication to collect feedback about their experience, usage, and solution ideas
  • Team Player. A successful candidate will develop excellent working relationships with Solution Specialists, Implementation Managers, and other FairWarning team members to ensure a superior onboarding and ongoing experience for customers to achieve their program goals and optimize their investments with FairWarning
  • Problem Solver. A successful candidate can quickly and clearly identify issues impacting the value customers are experiencing from their solution and determine the next steps to resolve it.
  • Communication. A successful candidate can speak and write professionally to be clearly understood and positively influence team members to assist the customer
  • Customer-Centric. A successful candidate focuses on making their customers successful by listening and discovering their business goals, proactively identify and resolve challenges, and promoting FairWarning’s solutions and services throughout the entire relationship they have with the customer

Background

  • Strong teamwork skills, can work quickly and independently, juggle many concurrent tasks and have an exemplary work ethic
  • Strong verbal, listening and written communication skills
  • Creative problem solver and analytical thinker with attention to detail
  • Curious about data and what it means. Able to ask questions and then find the answers to those questions by working with other team members.
  • Basic knowledge of data analytical tools, Excel Pivot Tables a plus
  • Basic knowledge of SQL – understanding of relational databases
  • Big data experience is a plus
  • Bash, Python Scripting a plus
  • Basic knowledge of CSV and JSON file formats
  • Basic knowledge of Linux commands
  • Basic knowledge of ETL tools
  • Basic knowledge of reporting tools
  • Data Privacy knowledge and information security understanding/awareness/mindset of healthcare systems a plus
  • Subject Matter Expert in Cloud Applications such as Salesforce, Office 365, Gsuite, Box, Dropbox, Workday
  • Bachelor’s Degree in MIS, Computer Science, related degree or equivalent work experience – with a focus on data science/data analysis
  • Understanding of webservices including rest services and APIs is a plus
  • B2B integration techniques
  • understanding of how business exchange data including rest services and APIs
  • Experience using and knowledge of audit logs SFDC, Google, Office 365

Understand how to navigate the applications

Characteristics of Successful Candidates

FairWarning operates a customer-centric business model with strong teamwork across the business. FairWarning’s philosophies begin with listening and problem solving for our customers. As such, successful candidates have the following characteristics:

  • Ability to work in a fast-paced environment
  • Attention to detail
  • Persistent and competitive
  • Relentless learner
  • Self-Motivated
  • Creative problem solver with the ability to address issues quickly and effectively
  • Consistently positive and highly self-motivated
  • Ability to understand business problems and build business friendly products and solutions
  • Outstanding listening and discovery skills
  • Committed to being an active team member who is committed to personal and professional development by participating in formal technical training, product training, cloud security training, and leadership training
  • Both team player who buys into FairWarning Values and the “FairWarning Way”, as well as individual contributor

Additional Information About FairWarning and the Opportunity

  • FairWarning has a proven track record of developing, selling and servicing patented, market-leading product and service offerings
  • FairWarning has been voted a Top Workplace for six (6) consecutive years
  • Proven, stable and profitable for ten consecutive years
  • Successfully executing on unique & differentiated vision of radically simplifying cloud security
  • Multiple patents and trademarks on FairWarning product technology
  • Multi-billion dollar growth market for FairWarning’s cloud security offering
Position is closed – View open positions