FairWarning is hiring a Drug Diversion Specialist to work directly with our customers to help identify suspected acts of drug diversion. This role will work with our Privacy, Fraud and Security experts who have successfully detected over 6,000 incidents.

The Managed Privacy Services department monitors over 750,000 healthcare employees and non-employees every day. While maintaining customer centric focus, our team uses analytical skills and techniques to conduct investigatory work, assist in troubleshooting and data gathering for customers, training of new and advanced end-users, providing product feedback, project management, OCR Audit assistance, forensic investigations, and much more.  This team member will provide oversight and direction for the Drug Diversion initiative within the Managed Services offering at FairWarning. The Drug Diversion Specialist will oversee the investigation process of suspected medication diversion incidents, provide support for the Drug Diversion Task Force, as well as participate in continuous improvement, education, and planning activities.

This team member is responsible for ensuring controlled substance accountability throughout the medication use process, preventing controlled substance misuse/abuse/diversion, and compliance with regulatory requirements throughout our customers. This team member designs and executes audits and proactive monitoring strategies to monitor for discrepant use of controlled medications, maintains records and educates customers on requirements and best practices.

Below is more about our customer base and what the role entails:

  • Managed Privacy Services has over 400% growth in the last 3 years
  • Overall Customer Rating of an ‘A’
  • FairWarning has been voted a Top Workplace for five (6) consecutive years
  • Serve as point of contact when potential diversion is identified, or evidence leads to suspicion of diversion
  • Responsible for ongoing routine controlled substance auditing, including but not limited to reviewing reports and analysis of unresolved discrepancies and medication overrides
  • Assist with development of up-to-date drug handling, diversion prevention, detection, and reporting policies and procedures
  • Monitors controlled substance handling processes and audits for compliance
  • Analyzes data regarding controlled medications, high cost medications, and other medications that have an appeal for diversion
  • Maintains current knowledge of relevant DEA, FDA, Department of Health, Boards of Pharmacy, Nursing, Medicine, and the Joint Commission (TJC) regulations related to controlled substance management and diversion activities
  • Oversees the investigation process of suspected medication diversion incidents
  • Participates in continuous improvement, education, and planning activities
  • Help customers prepare, understand, and acquire their EPCS Certification
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Successful candidates have the following background:

  • Bachelor’s degree
  • Experience in conducting drug diversion investigations and investigative report processing
  • 5+ years’ experience in healthcare and/or pharmaceuticals
  • Strong interpersonal, analytical, organizational, and problem-solving skills
  • Familiarity with TJC Medication Management Standard; DEA, FDA, and EPA regulations; federal and state medication handling and controlled substances regulations
  • Thorough understanding of medication dispensing process and technology. Experience in drug diversion prevention processes
  • Previous experience in trending and analyzing data
  • Thorough understanding of Medication Management systems and technologies
  • Commitment to healthcare ethics and confidentiality
  • Comprehensive knowledge of medical terminology as related to drug usage

Characteristics of Successful Candidates

FairWarning operates a customer-centric business model with strong teamwork across the business. FairWarning’s Managed Privacy Services philosophies begin with listening and problem solving for our customers. As such, successful candidates have the following characteristics:

  • Consistently positive and highly self-motivated
  • Outstanding listening and discovery skills
  • Problem solving skills
  • Team-player who buys into FairWarning values and the “FairWarning Way”
  • Relentless learner
  • Self-Motivated
  • Desires coaching, training and understanding of best practices
  • Persistent and competitive
  • Attention to Detail
  • Follow-up and follow-through
  • Multi-tasker
  • Eagerness to take on new challenges

Additional Information About FairWarning and the Opportunity

  • FairWarning has a proven track record of developing, selling and servicing patented, market-leading product and service offerings
  • Proven, stable and profitable for 10 consecutive years
  • Successfully executing on unique & differentiated vision of radically simplifying cloud security
  • Multiple patents and trademarks on FairWarning product technology
  • Multi-billion dollar growth market for FairWarning’s cloud security offering
  • $60 million growth investment from Mainsail Partners is causing exponential growth and opportunity
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